At John Fraser and Son, we recognised some years ago that technology could help bring people together at times of sadness. So, we installed large screens and the facilities to utilise platforms such as Skype and Zoom in our Chapel Street funeral home, allowing those who are too far away or too infirm to attend in person, to both watch and take part in funerals. It is not uncommon for a eulogy or a poem to be read by a family member on the other side of the world, or for a relative in hospital to watch the service on an iPad.

In these times of restricted gatherings and social distancing, only close family members can attend a funeral service, but these facilities are proving invaluable in ‘virtually’ bringing people together. Friends and wider family members can both watch and participate, and services can also be recorded to be viewed later.

We know these restrictions won’t last forever, but until it is safe for them to be lifted, we continue to do everything we can to care for families and are looking after your loved ones with the same respect and dignity that we always do. We are delighted that our investment in this technology is bringing some comfort in their time of grief.